Postage Information

General Shipping Information To

Shipping methods used are listed below with estimated delivery times (Business days - excludes weekends) and other relevant information. Saturday delivery is not an option with Parcelforce orders.

Customers should remember that when they order products that are produced in our on site laboratory e.g. powdered glazes that are sold by weight, an additional 1-2 working days lead time will need to be added to the delivery times given, as these products are made to order. This includes Terracolor, Nano Stains, Amaco Powdered Glazes and all Raw Material products.

When the item is released by our warehouse your order is assigned a Tracking number by the courier company. An email is automatically sent to you containing this tracking number along with a link to the carriers website.

Customers should use the Tracking number to follow the progress of their order. If you are not at home on the appointed delivery day the delivery person may not leave a card to advise they have been as electronic tracking information has been supplied. Tracking your order via the courier website link provided is recommended. Orders that are returned to us because of non-collection from the couriers depot will be cancelled automatically and a refund processed for the value of the goods. Refunds will not be given for shipping in this instance. 

  • All 'In Stock' orders that are received by Scarva, will be dispatched within 1-2 working days (excludes weekends). 
  • Kilns, equipment or large orders may take additonal time to process.
  • Delivery times vary depending on where the goods are being sent to and the type of service that has been selected. Delivery times are an aim and are not guaranteed.
Specific Postage Methods
Based on an approximate basket weight of 0 grams
  • Royal Mail Tracked 48
  • Delivery expected 3-4 Business Days after you place your order.

    Royal Mail Tracked 48
  • Royal Mail Tracked 24
  • Delivery expected 2-3 Business Days after you place your order.

    Royal Mail Tracked 24